The topic of resilience is especially important as governments emerge from the pandemic only to find their needs have grown while their resources have become more limited. Based on recent Center for Digital Government surveys, governments of all sizes are prioritizing having strong disaster recovery backups for systems and data to ensure resiliency. It’s important to note, however, that resiliency is not just about operating in an emergency – it’s about having more efficient systems every day. As they move forward, how will governments lay the proper foundation for their resilience needs and design the right strategy to ensure resilience? How will they implement this strategy? These are important questions this masterclass will help answer in five modules.

Specifically, this course will cover:

1. Understanding and laying the foundation for resilience
2. How to design a strategy for resilience
3. How to implement your strategy for resilience
4. How to expand your resilience strategy and prepare for the future
5. Customer examples from justice and public safety, transportation, and health and human services